Poslaju Tracking Malaysia | The Ultimate Guide to Track Your Parcels

How to Track Your Parcel with Poslaju Tracking

Poslaju Tracking is a convenient feature provided by Pos Malaysia, the national postal service of Malaysia. It allows you to track the status and location of your Poslaju packages in real time. Moreover, we’re also providing the facility of tracking parcels of Posstore Tracking.

Once your package is in the Poslaju system, it is assigned a unique tracking number. This tracking number is the key to accessing the information about your package. Further, by entering the tracking number on the Poslaju website or mobile app, you can retrieve detailed information regarding your package’s current location, estimated delivery date, and any updates.

Additionally, this service ensures transparency and enables you to stay informed about the progress of your shipment. Poslaju provides various methods to track your parcels conveniently. Here are the most popular ways to access the Poslaju tracking system:

1- Online Tracking

The easiest and most commonly used method is online tracking. Follow these steps to track your parcel online:

  • Visit our website, trackposstore.
  • Locate the tracking section on the page.
  • Enter your Poslaju tracking number in the provided field.
  • Click on the “Track” button to initiate the search.

Moreover, the system will display the latest tracking information, including your parcel’s current status and location.

2- Poslaju Mobile App

For a seamless tracking experience on the go, you can download the Poslaju mobile app. Available for both iOS and Android devices, the app allows you to track your parcels, schedule pickups, and receive notifications about your deliveries.

3- Tracking via SMS

If you prefer using your phone, Poslaju offers an SMS tracking service. Send an SMS with your tracking number to a designated Poslaju number, and you’ll receive an SMS with the latest tracking details.

Enter the PL Tracking Number and send it to 33333

For instance: PL EG7181817182MY 

There’s a fee to send SMS, and the fee is RM0.50 for each SMS

4- Tracking via Phone Call

Alternatively, you can track your parcel by contacting Poslaju’s customer service helpline. Furthermore, provide them with your tracking number, and they will assist you in obtaining the necessary information.

5- Track and Trace Websites

Poslaju has partnered with various track and trace websites, such as Trackposstore, to provide additional tracking options. Visit these websites, enter your tracking number, and access real-time tracking updates.

Overview of Poslaju Tracking

If you’ve ever sent or received a parcel in Malaysia, chances are you’re familiar with Poslaju, one of the most popular courier services in the country. With its extensive network and efficient delivery system, Poslaju has become a go-to choice for individuals and businesses.

Poslaju Tracking has the broadest heritage and is one of the best courier companies in Malaysia. With its efficient next-day delivery and many other services, it connects more than 80% of the population. 

The company has 1,000+ branch locations including 704 Pos Malaysia outlets, 264 Pos Mini outlets, 68 Pos Laju branches, 151 authorized agents, 24 Pos-On-Wheels, 6 Pos Laju kiosks, 13 Pos Laju centers, and 4 Pos Laju Go2U mobile units.

More than 1,000 agents have been appointed by Pos Malaysia to provide services in over 44 KOBANA outlets, 50 MBE outlets, 15 MPH Bookstore outlets, 21 PROTON Edar branches and dealers and 66 individual outlets). Consequently, these are the reasons for the success of poslaju express tracking. 

In addition, Poslaju, operated by Pos Malaysia Berhad, is renowned for its reliable and efficient delivery services throughout Malaysia. Whether you’re sending or receiving a package, tracking your parcel is crucial to stay informed about its location and estimated delivery time. Furthermore, they collaborate with shoppe express and Ninja van also.

According to Mordor Intelligence “The Malaysian market for Courier, Express, and Parcel (CEP) services is anticipated to witness substantial growth in the coming years. It is projected to expand from USD 1.32 billion in 2023 to USD 2.55 billion by 2028, reflecting a robust compound annual growth rate (CAGR) of 14.03% during the forecast period. “

This growth can be attributed to the surge in e-commerce activities, growing need for efficient logistics solutions, and the increasing popularity of online shopping in Malaysia.

Example of Posstore tracking number

Poslaju courier tracking provides a unique tracking number to every customer. The tracking number starts with the letter E and consists of 9 digits. Moreover, the tracking number ends on the character MY. Furthermore, some examples of Poslaju courier tracking are as follows:





Is Poslaju and Pos Malaysia the same?

In 1986, Pos Laju started under the banner of Pos Malaysia and specialising in EMS (Expedited Mail Service). Pos Laju started delivering parcels with its name after two years. After that, both companies started operating separately, but Pos Malaysia still owns PosLaju.

Both have different structures, and they operate separately. But, they often share their branches and offices and operate in the same areas. Pos Laju is spreading its branches day by day.

Tips for Efficient Poslaju Tracking

Tips for efficient Poslaju Tracking Malaysia

To make the most out of Poslaju Tracking, consider the following tips:

1- Please keep your tracking number handy

It’s important to have it readily available. Also, store it safely or save it on your mobile device for quick access.

2- Check for updates regularly

Stay proactive by checking for updates regularly. This way, you’ll stay informed about any changes in the delivery status of your package.

3- Contact Poslaju customer service if needed

If you encounter any issues or have specific inquiries about your package, don’t hesitate to contact Poslaju’s customer service. They are there to assist you and provide the necessary information.

Customer care of Poslaju Tracking

Poslaju Tracking provides efficient tracking and customer service. You can easily contact the branches or outlets of the company. Therefore, the timings of Poslaju tracking are from 8:30 am to 8:00 pm. And the timings on Saturday are 08:30 to 5:00 pm, excluding the third Saturday of the month and public holidays.

Moreover, for domestic customer care assistance, you can contact 1 300 300 300. In addition, to contact us for international assistance, you can easily and promptly contact us at the following number: +603 7626 1900. Poslaju’s online tracking system is available 24/7, allowing you to track your parcels anytime convenient.

And lastly, if you want online assistance, our timings are 08:30 to 05:30, from Monday to Friday. Some other contacts no are as follows:

1 300 300 300 / 03-76261900 (Overseas)

Common issues with Poslaju Tracking and their solutions

While Poslaju Tracking is generally reliable, some common issues may arise. Here are a few problems you might encounter and their solutions:

1- Tracking information needs to be updated

Sometimes, there might be delays in updating tracking information. In such cases, waiting a few hours and checking again is advisable. However, if the problem persists, contacting Poslaju customer service can help resolve the issue.

2- Invalid tracking number

Double-check your entered tracking number to ensure it’s correct. Typos or incorrect numbers can result in an invalid tracking number. If you’re certain the number is correct but still need help, contact Poslaju for assistance.

Services provided by Poslaju Tracking

Poslaju Tracking provides many services. However, some of them are as follows:

  • Send your consignment
  • Rate Calculator¬†
  • Locate a store
  • Packaging and stamps
  • Pay your bills
  • Buy insurance
  • JPJ Services
  • Invest in ASNB

Benefits of using Poslaju Tracking

Poslaju Tracking offers numerous benefits to individuals and businesses alike. Here are some key advantages:

1- Transparency

With Poslaju Tracking, you have complete visibility into the whereabouts of your package. You can track its journey from when it’s dispatched until its destination.

2- Real-time updates

The Poslaju Tracking system provides real-time updates on your package’s status. You’ll receive notifications regarding any significant events, such as when the package is out for delivery or if there are any delays.

3- Peace of mind

You can always have peace of mind by knowing where your package is. Then, you can plan accordingly and arrange for someone to receive the package if necessary.

Final Verdict

Poslaju Tracking in Malaysia offers a convenient and reliable way to keep track of your packages and shipments. With its user-friendly interface and real-time updates, you can have peace of mind knowing the whereabouts of your packages.

Remember to keep your tracking number handy, check for updates regularly, and contact customer service if needed. Whether you’re a business owner or an individual, Poslaju Tracking simplifies shipping, ensuring your packages reach their destination safely and efficiently.


Delivery time depends on several factors, including the destination, shipping method, and unforeseen circumstances. Generally, domestic deliveries within Peninsular Malaysia take 1-2 business days, while deliveries to Sabah and Sarawak may take up to 3 business days. International shipments vary based on the destination country.

Yes, Poslaju allows tracking for both domestic and international shipments. So, you can use the same tracking methods mentioned earlier for international parcels.

No, the Poslaju track is exclusively for parcels shipped through Poslaju’s network. You need to use the respective courier’s tracking system for parcels sent via other courier services.

Yes, you can track multiple Poslaju packages at once. Enter all the tracking numbers separated by commas or use the batch tracking feature on the Poslaju website.

The Poslaju Tracking information is updated in real-time. However, there might be slight delays in updating the status due to network or operational factors.

Unfortunately, you cannot track your Poslaju parcel without the tracking number. The tracking number is unique to each package and serves as the identifier in the tracking system.

If your package is significantly delayed or lost during transit, it’s best to contact Poslaju’s customer service. They will assist you in resolving the issue and guide you on the next steps.